klarna

It’s smooth and simple.

Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

4 interest-free payments.

Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the card of your choice for automatic payments every two weeks. No interest or fees when you pay on time.*

The best way to shop.

Get deals on your favorite products, check your spending limit, see all of your purchases in one place, extend your due dates, pay open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login If you need any help, Klarna’s Customer Service is there for you.

Safe and secure.

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

How to shop with Klarna.

1. Add item(s) to your cart and head to the checkout.

2. Select Klarna at the checkout to pay as you like for your purchase.

3. Manage your orders and payments in the Klarna app.

About Klarna

We’re on a mission to elevate shopping, by reshaping the entire experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration. Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 200,000 retailer’s payment solutions.

Visit Klarna

We're always here to help!

Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.

FAQs

How can I pay? How can I pay?

Your payments are automatically withdrawn from your connected card according to the agreed payment schedule, but you can make early payments anytime you wish.

How do I pay in 4 interest-free installments? How do I pay in 4 interest-free installments?

When you pay in 4, Klarna splits your purchase into 4 equal payments. Your first payment is collected when your order has been confirmed by FragranceMarket.com. The remaining three payments are deducted automatically every two weeks from your chosen payment method.

Is there a fee to use 4 interest-free installments? Is there a fee to use 4 interest-free installments?

There are no interest charges when you use 4 interest-free installments, and no fees when you make payments according to your schedule. If Klarna is unable to collect your payment on your scheduled payment date, Klarna will make a further attempt to automatically collect payment two days later. If this last payment attempt fails, Klarna will issue you a statement for the full outstanding amount that must be paid in the next 15 days, including any late fees that may apply. You will receive a notification 2 days in advance of your due payment. The due date can also be monitored in the Klarna app.

Will Klarna perform a credit check for 4 interest-free installments? Will Klarna perform a credit check for 4 interest-free installments?

When you choose 4 interest-free installments, Klarna may order a credit report from a 3rd party. Please review product terms for more information on this.

How does paying off installments work? How does paying off installments work?

Orders are paid for in 4 interest-free, bi-weekly installments.
You'll be asked to pay the first of the 4 installments once your order has been confirmed at checkout.
Installments 2, 3, and 4 will automatically be collected from the debit or credit card you entered at checkout bi-weekly, respectively.
You'll receive a reminder from Klarna 2 days before each installment is collected.

Orders are paid for in 4 interest-free, bi-weekly installments.
You'll be asked to pay the first of the 4 installments once your order has been confirmed at checkout.
Installments 2, 3, and 4 will automatically be collected from the debit or credit card you entered at checkout bi-weekly, respectively.
You'll receive a reminder from Klarna 2 days before each installment is collected.

Having trouble paying with Klarna Pay Later in 4? Having trouble paying with Klarna Pay Later in 4?

Klarna may have rejected your application to pay on account. We'd recommend choosing another payment type or placing an order for a smaller amount.
Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
You may have outstanding payments on previous Klarna purchases. Once these are paid off, try Pay Later in 4 with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Klarna again.
You may have missed a required field at the checkout, such as filling in your Date of Birth.

Klarna may have rejected your application to pay on account. We'd recommend choosing another payment type or placing an order for a smaller amount.
Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
You may have outstanding payments on previous Klarna purchases. Once these are paid off, try Pay Later in 4 with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Klarna again.
You may have missed a required field at the checkout, such as filling in your Date of Birth.

How do I return or exchange an item purchased with Klarna? How do I return or exchange an item purchased with Klarna?

You can return your Klarna purchase by mail for a refund. Please check that your return or exchange meets our return policy. When FragranceMarket.com receives your return, Klarna will cancel any further scheduled payments and amount due. Any payments already made will be refunded to the debit or credit card provided at checkout. As soon as your return has been registered, the refund will be processed within 5-7 business days. You can find further information on your refund in the Klarna app.

What happens if I don’t pay for my order? What happens if I don’t pay for my order?

Payment is due 30 days after the item is shipped. To help you pay on time, Klarna will alert you two days before payment is due - you'll receive a push notification from the Klarna app or email reminders to pay - and, if very late, Klarna will also send you a text or a letter too. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna's 'Pay later in 30 days' product even if you have failed to pay on time. If you fail to pay on time, you will be in default and may be unable to use Klarna's services in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.