FAQ’s

Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic ar... View more Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Fragrancemarket.com has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands. View less

Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic ar... View more Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Fragrancemarket.com has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands. View less

Fragrancemarket.com is committed to ensuring complete customer satisfaction, and will do its best to satisfy all of its customers' fragrance ne... View more Fragrancemarket.com is committed to ensuring complete customer satisfaction, and will do its best to satisfy all of its customers' fragrance needs. If a customer is searching for a hard-to-find fragrance, we will do our best to locate that item and keep it in our inventory. You can be assured that Fragrancemarket.com will always carry a wide selection of brand name fragrance products. View less

Fragrancemarket.com is committed to ensuring complete customer satisfaction, and will do its best to satisfy all of its customers' fragrance ne... View more Fragrancemarket.com is committed to ensuring complete customer satisfaction, and will do its best to satisfy all of its customers' fragrance needs. If a customer is searching for a hard-to-find fragrance, we will do our best to locate that item and keep it in our inventory. You can be assured that Fragrancemarket.com will always carry a wide selection of brand name fragrance products. View less

Fragrancemarket.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to fin... View more Fragrancemarket.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores. View less

Fragrancemarket.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to fin... View more Fragrancemarket.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores. View less

You are welcome to send us your fragrance request by email to info@Fragrancemarket.com or call our customer service department at (877) 363-055... View more You are welcome to send us your fragrance request by email to info@Fragrancemarket.com or call our customer service department at (877) 363-0553 between the hours of 9am to 5pm Eastern Standard Time to make a special request. We will do our best to locate the requested product and notify you when it becomes available. View less

You are welcome to send us your fragrance request by email to info@Fragrancemarket.com or call our customer service department at (877) 363-055... View more You are welcome to send us your fragrance request by email to info@Fragrancemarket.com or call our customer service department at (877) 363-0553 between the hours of 9am to 5pm Eastern Standard Time to make a special request. We will do our best to locate the requested product and notify you when it becomes available. View less

Fragrancemarket.com does not provide this particular service.

Fragrancemarket.com does not provide this particular service.

We mostly use USPS to ship to the contiguous 48 United States, however this is subject to change without notice. We also offer expedited shippi... View more We mostly use USPS to ship to the contiguous 48 United States, however this is subject to change without notice. We also offer expedited shipping via UPS 2nd Day and Next Day services to United States addresses. View less

We mostly use USPS to ship to the contiguous 48 United States, however this is subject to change without notice. We also offer expedited shippi... View more We mostly use USPS to ship to the contiguous 48 United States, however this is subject to change without notice. We also offer expedited shipping via UPS 2nd Day and Next Day services to United States addresses. View less

See our shipping information page

See our shipping information page

Yes.

Yes.

No. We currently do not deliver to international destinations.

No. We currently do not deliver to international destinations.

Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Fragrancemarket.com site utilizes SSL (Secure So... View more Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Fragrancemarket.com site utilizes SSL (Secure Socket Layer) to protect your personal information, including credit card numbers. SSL is used in order to encrypt all personal information, including your name and credit card information, so that it can't be read while being transferred from your web browser to our Internet site. All pages on the site that require our customers to enter sensitive information are protected with SSL. Other pages that do not require you entering personal information do not need to be protected. View less

Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Fragrancemarket.com site utilizes SSL (Secure So... View more Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Fragrancemarket.com site utilizes SSL (Secure Socket Layer) to protect your personal information, including credit card numbers. SSL is used in order to encrypt all personal information, including your name and credit card information, so that it can't be read while being transferred from your web browser to our Internet site. All pages on the site that require our customers to enter sensitive information are protected with SSL. Other pages that do not require you entering personal information do not need to be protected. View less

Both means of ordering are secure. However, if you feel more comfortable placing your order with one of our customer service representatives, p... View more Both means of ordering are secure. However, if you feel more comfortable placing your order with one of our customer service representatives, please do not hesitate to call customer service (877) 363-0553. View less

Both means of ordering are secure. However, if you feel more comfortable placing your order with one of our customer service representatives, p... View more Both means of ordering are secure. However, if you feel more comfortable placing your order with one of our customer service representatives, please do not hesitate to call customer service (877) 363-0553. View less

No. All information submitted to Fragrancemarket.com remains confidential. Customers can be assured that we do not sell any of the provided inf... View more No. All information submitted to Fragrancemarket.com remains confidential. Customers can be assured that we do not sell any of the provided information to other enterprises, nor do we transfer information to other enterprises for marketing purposes. View less

No. All information submitted to Fragrancemarket.com remains confidential. Customers can be assured that we do not sell any of the provided inf... View more No. All information submitted to Fragrancemarket.com remains confidential. Customers can be assured that we do not sell any of the provided information to other enterprises, nor do we transfer information to other enterprises for marketing purposes. View less

One of our policies is to verify the cardholder's name and billing information, thus minimizing the number of fraudulent purchases and thereby ... View more One of our policies is to verify the cardholder's name and billing information, thus minimizing the number of fraudulent purchases and thereby protecting both our customers and ourselves. Reducing fraud makes it possible for us to lower our prices. View less

One of our policies is to verify the cardholder's name and billing information, thus minimizing the number of fraudulent purchases and thereby ... View more One of our policies is to verify the cardholder's name and billing information, thus minimizing the number of fraudulent purchases and thereby protecting both our customers and ourselves. Reducing fraud makes it possible for us to lower our prices. View less

All orders will be sent to the address that the customer has listed as their shipping address.

All orders will be sent to the address that the customer has listed as their shipping address.

Once payment has been confirmed, most orders are shipped on the following business day except for UPS 2nd Day and UPS Next Day orders received ... View more Once payment has been confirmed, most orders are shipped on the following business day except for UPS 2nd Day and UPS Next Day orders received by 12:00 p.m. (EST) on a business day that are shipped on the same day. View less

Once payment has been confirmed, most orders are shipped on the following business day except for UPS 2nd Day and UPS Next Day orders received ... View more Once payment has been confirmed, most orders are shipped on the following business day except for UPS 2nd Day and UPS Next Day orders received by 12:00 p.m. (EST) on a business day that are shipped on the same day. View less

Yes, the customers are required to pay for any items returned to us. We may refund shipping costs if the return is a result of Fragrancemarket.... View more Yes, the customers are required to pay for any items returned to us. We may refund shipping costs if the return is a result of Fragrancemarket.com's error. View less

Yes, the customers are required to pay for any items returned to us. We may refund shipping costs if the return is a result of Fragrancemarket.... View more Yes, the customers are required to pay for any items returned to us. We may refund shipping costs if the return is a result of Fragrancemarket.com's error. View less

Once it is determined that the returned merchandise is in a resellable condition, we will then issue the customer credit for the merchandise. ... View more Once it is determined that the returned merchandise is in a resellable condition, we will then issue the customer credit for the merchandise. View less

Once it is determined that the returned merchandise is in a resellable condition, we will then issue the customer credit for the merchandise. ... View more Once it is determined that the returned merchandise is in a resellable condition, we will then issue the customer credit for the merchandise. View less

Once merchandise has left our premises, the responsibility for safe delivery is with our carrier. ... View more Once merchandise has left our premises, the responsibility for safe delivery is with our carrier. View less

Once merchandise has left our premises, the responsibility for safe delivery is with our carrier. ... View more Once merchandise has left our premises, the responsibility for safe delivery is with our carrier. View less