What is an Auto Refill & Save subscription? 

Auto Refill & Save subscriptions are your ticket to never running out of your favorite perfumes, colognes, or related items! Sign up for subscription delivery, and we will handle the rest—automatic billing and deliveries at your chosen frequency. Plus, enjoy free shipping on all Auto Refill & Save orders! 

How do I sign up for an Auto Refill & Save subscription?

Head to the product page for your must-haves and choose the Auto Refill & Save option before adding them to your cart. Feel free to load up your cart with as many Auto Refill & Save items as you want! You can tweak delivery frequency and quantity on the product page or in your cart. Happy shopping!

How do I make changes to my Auto Refill & Save subscription?

Feel free to tweak your subscription preferences anytime in any of these fun ways:

• Before you check out, you can fine-tune your delivery schedule and quantities from the product page or cart. Already enrolled in Auto Refill & Save? No worries! You can update your preferences—like delivery frequency, product amounts, and more—anytime in your Auto Refill & Save Subscription Hub under your profile.
• We will send you a friendly reminder email 3 days before your next Auto Refill & Save shipping, giving you a window to change your order.
  

How can I change my payment method?

Update your payment details anytime in your Auto Refill & Save Subscription Hub. 

How can I cancel my Auto Refill & Save subscription order?

You can quickly update or cancel any upcoming Auto Refill & Save deliveries from your Subscription Hub. Click "Manage Subscription" under each product to change or cancel the delivery frequency.

Do I need a Fragrance Market reward program account to sign up for Auto Refill & Save?

Yes! You must sign up for our Reward Program (do not worry—it is free!). This program lets you easily update and track your Auto Refill & Save subscriptions.

When will my Auto Refill & Save subscription be delivered?

Three days before your next Auto Refill & Save shipping, we will send you a handy email reminder with a deadline for making the necessary changes. 

What happens if my address changes?

To ship to a new address, simply cancel your current subscription and start a new one with your updated details. It is as easy as that!

What happens if the product price changes?

If the product price changes, you will be notified via email 3 days before shipping. This way, you will have time to review and adjust your subscription if needed!

Is there a cutoff date for updating my Auto Refill & Save subscriptions?

Yes! We will send you a friendly email reminder before your next Auto Refill & Save shipping, with a deadline to make any changes or cancel if needed.

Is Auto Refill & Save available for all items?

Products eligible for Auto Refill & Save will have a subscription option on their product page—just look for it and sign up!

Which payment options are available for Auto Refill & Save subscriptions?

Feel free to use any credit card accepted by Fragrance Market.

Can I redeem a promotion code or reward points on my Auto Refill & Save subscription order?

Currently, promotion codes do not apply to Auto Refill & Save orders but stay tuned for future offers!

Can I return items from my Auto Refill & Save subscription order?

Absolutely! Our standard return policies apply to your Auto Refill & Save orders. For all the details, check out our Return Policy.

Will samples be available for Auto Refill & Save subscriptions?

Sorry, but samples are not included with Auto Refill & Save subscriptions. However, we have plenty of other great surprises in store for you!