Phantom Parfum

You may return any unopened merchandise in its original condition, including original sealed packaging within 30 days of invoice date and you will receive a full refund, less shipping and gift-wrapping charges. Any shipping cost you incur to return the product to us will not be refunded.

Due to health reasons, we do not offer refunds on cosmetics, hair care and skincare items. Please make your selections carefully.

All online orders must be shipped back to our warehouse. We do not accept online returns in stores.

You should expect to receive your refund within 2-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. You will be notified via email when you return has been processed.